SHIPPING  & RETURNS

SHIPPING  

We will print your order on the weekend, ready to be shipped Wednesday via PBT Couriers.

If you are wanting an item for a certain time (gift/birthdays etc) please order well in advance

(1-2 weeks recommended) to avoid disappointment. 

(Times are are approximate and occasionally there can be delays.)

RETURNS

PLEASE NOTE: We are unable to exchange garments from: : 

'Hoods and Crews', ‘The Martin F Emond Collection’, ‘The Greyskull Collection’, ‘Illz’, ‘Ill Classics’, ‘Gruntlife’, ‘Deathcult’ and ‘Kids’.

As these are produced individually for your order.

*Please refer to size chart to make sure you get the correct size required.*

Garments shown online are based on a mens size small - please note prints may appear slightly smaller on larger sizes ordered.

(Please note - All pre-order products are subject to sufficient quantities being ordered for production to go ahead. If we do not have sufficient orders to produce items your order will be refunded in full on or very near the pre-order cutoff date.)

Shipping within New Zealand

Delivery Type: PBT couriers
Cost: $9.00 anywhere in NZ - track and trace PBT individual courier pack.
* Wholesale and bulk goods service cost TBA on each order confirmation.
Time In Transit: 1-3 Business days approx.

Rural areas may be handed over to a contract driver by PBT couriers - this can take an extra few days.

If you are wanting an item for a certain time (gift/birthdays etc) please order well in advance (1-2 weeks recommended) to avoid disappointment. 

(PLEASE NOTE IF YOUR ITEMS ARE PRE-ORDER THEY WILL BE DISPATCHED FROM THE DATE SHOWN)

Shipping within Australia

Delivery type: DHL door - door track and trace.

Cost: $28 NZ dollars anywhere in Australia DHL individual courier pack.

* Wholesale and bulk goods service cost TBA on order each order confirmation.

Time in Transit: 2-4 Business days

PLEASE NOTE IF YOUR ITEMS ARE PRE-ORDER THEY WILL BE DISPATCHED FROM THE DATE SHOWN)

Shipping within USA, UK, Europe & Other

Please email: will@illicit.co.nz with your street address for a DHL shipping quote

A selection of designs are available our EU and USA Teespring stores.

UK/EU Illicit Clothing Teespring

USA Illicit Clothing Teespring

 

Illicit Custom is an established supplier to the international marketplace.
The business involved with our USA, UK and Euro clients primarily involves Illicit Custom creative graphic and illustrated art services for individual and branded promotional product.

Delivery type: DHL courier is available for finished products if required.
Individual courier and bulk services.
Pricing and shipping rates are available on receipt of enquiry.

For tracking numbers please contact us.
email: will@illicit.co.nz

 

RETURNS

We love to supply happy customers with great product, so if your order isn’t exactly what you expected, give our Team a shout within 10 days from your purchase arrival. If your Illicit Custom product is misprinted, flawed, or damaged in any way, we will offer you a replacement or a full refund with no hassles. Easy!